Reformate is a specialist practice helping healthcare organisations and financial services companies in East Africa adopt AI, automation, and modern digital platforms — built on seven years of experience inside these systems, not just advising on them.
We don't work across every industry. We go deep in the sectors where the stakes are highest and the domain knowledge is hardest to replace.
From hospital management platforms to patient-facing clinical tools, we have led digital transformation inside East African healthcare — including teaching hospital environments where compliance, accuracy, and uptime are non-negotiable.
We have built inside East Africa's payments infrastructure — M-Pesa, PesaPal, lending platforms, insurance systems. We understand what it takes to move money reliably at scale in this market, and how automation changes the economics of financial services operations.
AI advisory that goes beyond tools demos. We research, implement, and train — helping organisations in healthcare and financial services adopt artificial intelligence in ways that are practical, safe, and built to last in their specific regulatory and operational context.
Four stages. Built around your organisation — not a generic consulting framework.
We map your operations — where processes are manual, where data is siloed, where technology is either absent or underused.
We build a transformation blueprint — specific tools, platforms, and workflows selected for your sector, your constraints, and your team.
We implement alongside your team — hands-on, iterative, with knowledge transfer built in from day one so you own the outcome.
We measure outcomes, identify what can go further, and help you build the internal capability to keep improving without us.
Most technology consultants advise from the outside. We have managed hospital digital systems, built payment infrastructure, and delivered AI training to clinical teams. That difference is not a marketing claim — it changes the quality of every recommendation we make.
A recent engagement — anonymised at the client's request — that illustrates how we work and what we deliver.
"We knew AI tools existed. We had no idea how to adopt them safely in a clinical environment without creating compliance risk or confusing staff who were already stretched."
A large teaching hospital engaged Reformate to design and deliver an AI adoption programme for clinical and administrative teams. The engagement covered tool selection aligned to their regulatory context, a structured training programme for over 40 staff across clinical, administrative, and IT functions, workflow redesign to embed AI tools into existing systems, and a governance framework for responsible ongoing use. The result was a team that could use AI tools confidently and safely — without dependency on external support to maintain it.
Book a call or send a message. We respond within 24 hours — no sales process, just a direct conversation.
All times EAT (UTC+3). Calls via Google Meet or Zoom.